Transition to Adulthood

Tips for Writing Emails


3 minutes - Article

Do you need help figuring out what to say in an email? These tips from the Office of the Child and Youth Advocate (OYCA) can help.

Emails can be a good way to talk to someone because:

  • You have time to think about what you need to say and can make changes before you send the email.
  • You are creating a written record so that everyone remembers what was said and what was promised.
  • You can include other important people in the email so that everyone has the same information. This could be your caseworker or a support person.

Sample email

Here is a sample email you can use if you’re not sure what to say:

Hello _ (name of person you are emailing),

I would like to talk to you about ___ (something you need, a question you have, or a problem you want help with). This is important to me because __.

Can you please get back to me by _ (day you want to hear from them)? You can reach me ____ (by email, at this phone number, etc.). Thank you, and I look forward to hearing from you.

(Your name)


If you are receiving or want to receive child intervention services, or are involved with the youth justice system, then the OCYA can help you. They may also be able to give you a lawyer if you are dealing with a child intervention court matter, or a matter under the Protection of Sexually Exploited Children Act (PSECA).

Get in touch

Even if you’re not sure the OCYA can help – try them! A friendly intake worker will listen and ask you a few questions to see if they can help.

Their toll-free number is available anywhere in Alberta: 1.800.661.3446.

If you get a voicemail, leave a message with your name and phone number and an intake worker will call you back.

You can also email if that works better: [email protected]

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